Personal Consultations

Are you confused by the Centrelink maze? We’ll help navigate it for you.

  • Comprehensive consultation with one of our pension experts
  • Discovery of your potential entitlements using the payment finder and rate estimator.
  • Explanation of how Centrelink assess different payments, concession cards and the asset and income test.
  • Detailed customer appointment record document with a breakdown of your income and assets.

Please refer to our Services Guide for Pricing

Age Pension Applications

The claim process can be time consuming and incredibly frustrating – Let us do it for you!

  • Completion of age pension claim from start to finish.
  • Personal consultation with one of our pension experts, including an explanation of how Centrelink assess your pension.
  • Detailed customer appointment record document with a breakdown of your income and assets.
  • Registration of My Pension Manager as your nominee to handle all of your Centrelink claim correspondence.
  • We’ll keep you up to date during the entire process.

Ongoing Service

My Pension Manager ongoing service packages allow you to enjoy a relaxed retirement – You’ll never have to deal with Centrelink again.

  • We’ll keep your Centrelink record up to date by providing regular updates to your income and assets.
  • We’ll respond to any letters or correspondence you receive from Centrelink.
  • We’ll assist you to advise of a change in circumstances to Centrelink.
  • Our consultants will ensure that you’re getting paid the correct amount of age pension.
  • We keep you informed of any changes in legislation and how they may affect you.

Other Services

Are your circumstances changing? We can provide you with information around scenarios such as:

  • Concession Card applications and renewals.
  • Applying for a Disability Support Pension, Carer Payment, Carer Allowance or JobSeeker Payment.
  • Moving house (downsizing, upsizing).
  • Moving into permanent aged care.
  • Accommodation options (granny flats, retirement villages).
  • Changing employment arrangement (increasing/decreasing hours or starting a new job).
  • Gifting money to family members, friends or organisations.
  • Change in relationship status (becoming partnered or separating).
  • Death of a partner and bereavement entitlements.

Seminars and Public Speaking

Are you involved in the financial services industry or have a group that would benefit from hearing from us? We can provide:

  • Age pension seminars for your clients explaining Centrelink payments, concession cards and means testing criteria.
  • Technical training sessions for your financial services employees including Centrelink strategies.
  • Presentations catering for changes in Social Security legislation, Centrelink policy and Government budget night updates.

*Price on application

Service Guide & Important Information

Download the latest version of our Services Guide.

Book an Appointment

Call or email to book an appointment.